Online Complaint Form


Click here to download a copy of the complaint form that may be handwritten and either mailed or faxed to our office.

Submitting a Complaint

If you have a complaint regarding a municipal police officer or department, you may complete and submit the form below.  This will entitle you to various rights under the Police Act, including:

  • Participating in a mediation session or informal resolution
  • Being kept informed of the progress of the investigation
  • Receiving a concluding report
  • Given the opportunity to make submissions on what you feel are appropriate disciplinary or corrective measures
  • If not satisfied with the outcome, the ability to appeal the decision

If you have a question or concern about a municipal police officer’s conduct, but do not wish to file a registered complaint you may contact a municipal police department directly. The member of the municipal police department who receives the question or concern must inform the professional standards section of the involved municipal police department. The professional standards section must record the question or concern, and a copy of the record along with how it was resolved to the Office of the Police Complaint Commissioner for review.

If you would like further information about the Police Act, click here, and if you would like more information about the Complaint Process, click here or call us at 1 (877) 999-8707.

There are also a wide variety of Support Groups available to assist you through the complaint process.  For help finding the right support group for your needs, please call our office at 1 (877) 999-8707 and ask for the Support Group Co-ordinator.

On the on-line complaint form, the * indicates this information is required in order to process your complaint. Please be as precise as possible.


Your Details

Title: *

First Name: *

Last Name: *

Home Telephone:

Work Telephone:

Mobile Telephone:

Address (or where you'd like to be contacted) :

Email Address :

Date of Birth:

(Please select the year first, then the month & day)

Please provide at least 1 way to contact you
Details of the Complaint

Date of Incident: *

Time of Incident:

Where did the incident happen? *

Police Department Involved: *

Police Incident #

Name or badge number of Officer(s):

Were there any witnesses? If so, please list their names and contact information:

Describe your injuries:

If you received treatment for your injuries, where were you treated?

Description of Complaint

Please describe the incident: *