Alternative Dispute Resolution
Although formal investigations are sometimes necessary, informal resolution and mediation offer
alternative methods for resolving complaints involving police.
Our experience has shown that ADR provides the parties with a powerful learning tool in which they collaboratively exert control over the process and determine the resolution. ADR enhances community policing by improving upon the relationship between members of the public and the police, one relationship at a time. Successful resolutions can have a positive impact on the participants’ families, friends and the community as a whole.